Return & Refund Policy

At The Digital Guy Karthik, we strive to ensure that you’re satisfied with every purchase. However, if you’re not completely happy with your order, we’re here to help.

✅ Return Eligibility

• We accept returns within 10 days of delivery.

• Applicable only for physical products.

• Digital products, custom orders, and sale items are non-returnable.

📦 Conditions for Return

To be eligible for a return:

• The item must be unused and in the same condition as received.

• It must be in the original packaging.

• A valid receipt or proof of purchase (bill) is required.

❌ Non-Returnable Items

• Digital downloads (e.g., eBooks, templates, graphics)

• Custom-made or personalized orders

• Discounted or sale items

🛠️ Valid Reasons for Return

We only accept returns for the following reasons:

• The item was damaged during shipping

• You received the wrong item

• The product was not as described

🚚 Return Shipping

• Customers are responsible for the return shipping costs.

• We recommend using a trackable shipping method to ensure your return reaches us.

🔄 Refunds & Replacements

Once we receive and inspect your return:

• You can choose between a full refund or a replacement.

• Refunds are processed within 3–5 business days to your original payment method.

📝 How to Request a Return

To initiate a return:

• Go to the Returns section on our website

• Fill out the return request form

• Our team will get in touch with further instructions

If you have any questions, feel free to [Contact Us], or reach out via our Instagram or Support Email.